Back to Login

Terms and Conditions

Last Updated: December 31, 2025

Agreement to Terms

Welcome to Prolex Legal System. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Prolex Legal System ("Company," "we," "us," or "our") regarding your access to and use of our law firm management platform.

By accessing or using Prolex Legal System, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

Eligibility and Account Registration

Eligibility Requirements

To use Prolex Legal System, you must:

  • Be at least 18 years of age
  • Be a licensed legal professional or authorized employee of a law firm
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our services under applicable laws

Account Creation

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

Account Responsibility

You are solely responsible for all activities that occur under your account. You agree not to share your account credentials with any third party. We reserve the right to suspend or terminate accounts that violate these Terms.

Acceptable Use Policy

You agree to use Prolex Legal System only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws, regulations, or professional conduct rules
  • Infringe upon the intellectual property rights of others
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the operation of our services
  • Use automated systems (bots, scrapers) without authorization
  • Engage in any fraudulent, abusive, or harassing behavior
  • Reverse engineer, decompile, or disassemble our software
  • Remove or modify any proprietary notices or labels
  • Use the platform to store or distribute illegal content
  • Resell or sublicense access to our services without permission

Professional Responsibility

As a legal management platform, you acknowledge that:

  • You remain solely responsible for maintaining attorney-client privilege and confidentiality
  • You must comply with all professional ethics rules and regulations governing your practice
  • You are responsible for the accuracy and legality of all content you upload or create
  • We do not provide legal advice and are not responsible for your professional conduct
  • You must obtain proper consent and authorization before entering client information
  • You are responsible for meeting all legal deadlines and obligations

Intellectual Property Rights

Our Intellectual Property

Prolex Legal System, including all software, features, content, trademarks, and logos, is owned by us and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

Your Content

You retain all ownership rights to the content you upload to Prolex Legal System. By uploading content, you grant us a limited license to:

  • Store, process, and display your content to provide our services
  • Create backups and ensure data redundancy
  • Perform technical operations necessary for service delivery

We do not claim ownership of your content and will not use it for purposes beyond providing our services.

Feedback

If you provide feedback, suggestions, or ideas about our services, you grant us a perpetual, worldwide, royalty-free license to use and incorporate such feedback without compensation or attribution.

Payment and Subscription Terms

Subscription Plans

Prolex Legal System offers various subscription plans with different features and pricing. You agree to pay all fees associated with your chosen plan.

Billing

  • Subscription fees are billed in advance on a recurring basis (monthly or annually)
  • You authorize us to charge your payment method on each billing cycle
  • All fees are non-refundable unless otherwise stated or required by law
  • We reserve the right to change our pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of your account

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until that date.

Data Security and Privacy

We take data security seriously and implement industry-standard measures to protect your information. However, you acknowledge that:

  • No system is completely secure, and we cannot guarantee absolute security
  • You are responsible for maintaining the confidentiality of your login credentials
  • You should review our Privacy Policy for detailed information about data handling
  • You must comply with all applicable data protection laws when using our services
  • You are responsible for backing up your critical data

Disclaimers and Limitations of Liability

Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Disclaimer of Warranties

PROLEX LEGAL SYSTEM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROLEX LEGAL SYSTEM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Prolex Legal System, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of any third-party rights
  • Your use or misuse of our services
  • Content you upload or create using our platform

Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting our support team.

Termination by Us

We reserve the right to suspend or terminate your access to Prolex Legal System at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Conduct that may harm our reputation or other users
  • Any reason at our sole discretion

Effect of Termination

Upon termination, your right to use our services will immediately cease. You will have 30 days to export your data before it is permanently deleted. We are not liable for any loss of data following termination.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Arbitration

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. You waive your right to participate in class action lawsuits.

Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or confidentiality violations.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending an email to your registered email address
  • Displaying a prominent notice in the application

Your continued use of Prolex Legal System after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Prolex Legal System regarding your use of our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms, please contact us:

Melsoft Pvt Limited

25 George Silundika, Regal Star House, 10th Floor

+263 71 496 6574

info@melsoftzim.co.zw

www.melsoftzim.co.zw

Business Hours: Monday - Friday, 8:00 AM - 5:00 PM CAT

Acknowledgment: By using Prolex Legal System, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them. These Terms constitute a legal agreement between you and Prolex Legal System.